Frequently Asked Questions
It varies depending on your vehicle's towing capacity and the weight of your motorcycle.
Find out if you can haul your bike with your vehicle and which MotoTote carrier works best for you with the Fit Calculator here.
To calculate the maximum weight your vehicle can haul on a hitch, divide your vehicle's towing capacity by 10, then subtract the weight of the MotoTote.
(For example: 5,000 / 10 = 500. 500 - 62 = 438. In this case, a vehicle with 5,000 lbs towing capacity can haul a motorcycle up to 438 lbs.)
MotoTote carriers come with everything except tie-downs. Tie-downs are required to secure your motorcycle to MotoTote. We recommend 3 tie-downs per bike.
For recommendations for your motorcycle take a look at our Tie Down Packs. For additional safety & visibility, we also recommend a MotoTote Light Kit which extends tail light functions to your MotoTote.
It’s the easiest way to haul your motorcycle! Many of our customers, report they can load heavy bikes by themselves.
- Ease of Use: Installing the MotoTote and loading the bike is a snap!
- Convenience: No worries with backing-up or parking.
- Storage: You can easily store your MotoTote by hanging it on a wall or ceiling like a bicycle.
- No Registration: The MotoTote requires no license plate.
- Legal in HOV lanes: Most states do not allow trailers in the HOV/commuter lanes.
Yes! We don't know of any laws in the United States that prohibit the use of hitch-mounted motorcycle carriers.
It's understandable to be hesitant about new and unfamiliar things.
If you Google the chat rooms and forums and you'll see that, generally, the skepticism is from people who have not tried a MotoTote and the enthusiasts are MotoTote users.
In other words: Once you try it, you'll see that the MotoTote is not only the Easiest way to haul your Bike but also COMPLETELY SAFE!
MotoTote has been manufacturing Moto-Tote motorcycle carriers since 1997. We have thousands of customers all over the world with not a single structural failure. This is an amazing safety record by any measure and we intend to preserve it!
Not if you stay within the weight limitations of the vehicle and hitch.Click here for more details on weights and limitations.
Your vehicle's suspension is designed to handle up to a specific weight. Your vehicle towing capacity is one expression of this weight. This is why we recommend using 10% of total towing capacity as the limit of weight-on-hitch.
In most cases, tail lights are not blocked, but if you would like additional visibility we recommend the MotoTote LED Light Kit, which extends tail light functions to the MotoTote.
Regarding license plates, they are rarely blocked. From a customer service perspective, it’s has been a non-existent complaint.
Yes. In most cases, a spare tire is not a problem. The MotoTote is adjustable up to 20 inches from the hitch pin to the center of the motorcycle or scooter. Vertically, the tire prints will be about at the height of the top of the hitch receiver tube. The widest part of the bike is usually the handle bars which will be off to the side of the spare tire if it's in the middle. Assembly is reversible so the handle bars can be on either side.
If additional distance is required we recommend adding our extended receiver tube, adjustable for up to 31 inches from the hitch pin to the center of the bike.
The ground clearance will be approximately the same as the height of the hitch receiver.
All order status updates (confirmation, shipment, tracking, and more) are updated promptly through the email provided at checkout.
For additional updates on back-ordered products and their shipping status, you can track your order here.
NOTE: For orders that include back-ordered items, we will ship the whole order when the back-ordered items are back in stock. If you prefer to have us break up the order and ship the available items first, please let us know.
If you are unhappy with your order, you can return merchandise for any reason within 15 days with no restocking fee.
To initiate a return click here.
If your issue is related to a product defect, our warranty covers one year of purchase for any part or parts found to be defective in material or workmanship. Please contact us directly.
If you'd like to make changes to an existing/unshipped order, please follow our recommendations below:
- For additional items that total over $100, please make a new order.
- For additional items that help you qualify for free shipping (to over $100 total), please contact us.
- To cancel an order. please contact us immediately.
We have distribution partners nationwide for customers who prefer to shop local or see a carrier in person.
For a full list of our authorized distributors check out our Dealer Locator.
We recommend calling in advance to ensure the product is in stock.
We offer free shipping on all orders over $100 in the US and can ship virtually anywhere domestically within 4 business days (besides Alaska & Hawaii).
For specific transit times for your shipping destination, please visit our shipping page. If you'd like to get a quote on shipping for an order under $100, please add products to the cart and use our shipping calculator at checkout.
Note: If products are out of stock, shipments will not be sent until they are restocked. Updated warehouse arrival dates are published on product pages.
- We ship worldwide and offer deeply discounted international shipping rates.
- Shipping is calculated on the final checkout page after you enter your shipping address.
- You will not be charged for the shipping until you place your order.
For details on shipping, click here.