Privacy Policy

At MotoTote, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with us on social media, or communicate with us via email, SMS, and other channels. By accessing or using our website, you agree to this Privacy Policy.

  1. Information We Collect

We collect information that you voluntarily provide to us when you register on the site, place an order, subscribe to our newsletter, respond to a survey, use our live chat, interact with our email marketing or SMS campaigns, or engage with us through other digital platforms.

The types of personal information we collect may include:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment Information: Credit card details or other payment information provided when placing an order.
  • Demographic Information: Gender, date of birth, or preferences, when provided.
  • Purchase Information: Products or services purchased, and transaction history.
  • Technical Information: IP address, browser type, device information, and browsing data through cookies and other tracking technologies.
  1. How We Use Your Information

MotoTote uses your information for the following purposes:

  • To Process Transactions: We use your information to fulfill orders, process payments, and provide customer service.
  • To Communicate With You: We use your contact information to send you emails, SMS messages, newsletters, and promotional offers. You may opt out of these communications at any time.
  • To Improve Our Website and Services: We use data analytics to understand how visitors use our website and to improve our offerings.
  • For Marketing and Retargeting: We may use cookies and similar technologies to serve you personalized ads based on your browsing behavior on MotoTote.com and other websites.
  • To Comply with Legal Obligations: We may use your data as required by law or in response to legal requests.
  1. Email and SMS Marketing

By providing your email address or phone number, you agree to receive marketing communications from us, including promotional emails and SMS messages. These messages may contain special offers, updates on new products, and other relevant content.

  • Opting Out: You can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of our emails. For SMS marketing, you can reply “STOP” to any message to unsubscribe.
  • Third-Party Marketing Platforms: We may use third-party platforms to send email and SMS communications. These third parties are required to maintain the confidentiality of your information.
  1. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on MotoTote.com. These tools allow us to:

  • Recognize your browser and device when you return to our site.
  • Track and analyze your browsing habits to deliver tailored content and ads.
  • Measure the effectiveness of our marketing campaigns.

You can control the use of cookies through your browser settings, though disabling cookies may affect your user experience.

  1. Sharing Your Information

MotoTote does not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We work with trusted third parties to process payments, deliver products, send communications, and analyze data.
  • Business Transfers: If MotoTote is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights.

MotoTote will not share or sell the customer's consent for SMS messages and phone numbers collected for SMS messages to any third parties under any circumstances.

  1. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encrypted transactions, secure payment gateways, and access controls to our databases. However, no online transaction or storage system is completely secure. We cannot guarantee the absolute security of your personal data.

  1. Your Rights

You have the following rights concerning your personal data:

  • Access and Rectification: You can request access to or correction of your personal information at any time.
  • Deletion: You can request the deletion of your data under certain conditions, subject to our need to comply with legal obligations.
  • Opt-out of Marketing: You can opt out of receiving promotional communications from us at any time.
  • Cookies and Tracking: You can disable cookies and adjust your tracking preferences in your browser settings.
  1. Children’s Privacy

MotoTote does not knowingly collect or solicit personal information from anyone under the age of 16. If we learn that we have collected personal information from a child under 16, we will delete that information as quickly as possible.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MotoTote

500 Airline Dr Ste 40, Coppell, Texas, 75019 USA

Email: Contact@MotoTote.com

Phone: 888-333-4621

By using MotoTote.com, you consent to this Privacy Policy.

This Privacy Policy is designed to provide transparency around our data practices and ensure that you feel confident in using our website and engaging with us through email, SMS, and other marketing channels.

 

Updated September 1, 2024