Cancellation policy

General
Unfulfilled orders can be self-service canceled and refunded for up to 96 hours in your account page here. After 96 hours, please contact us for manual cancellation by a member of our staff.
If the order has been fulfilled, then you can't cancel the order, but you can request a return for full or partial refund. See our returns policy for more details on returns and refunds.

Pre-orders
Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
You can cancel a fully or partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a return for full or partial refund. See our returns policy for more details on returns and refunds.