Good service, but it takes a while to respond. And send me a replacement for free

Great product. However, the replacement ramp I ordered does not allow the item to be placed and locked in place with the lynch pin on the carrier I own. I was under the impression that the ramp would be able to be secured with the lynch pin and I would not have to place the ramp in the truck bed in order to bring it along. Perhaps there have been modifications to the original design that does not allow this. Bummer! Overall, still a good product.

A person drove his truck over my initial ramp. I purchased a replacement and it fits and functions great. Best bike hauler ever!