Customer Reviews

Based on 14 reviews
79%
(11)
0%
(0)
14%
(2)
0%
(0)
7%
(1)
C
Customer

Excellent product and customer services A+

D
Daniel Begin
Fantastic device!

The zero wobble is for real. I have a 300 pound motorbike on my RV hitch and there zero wobble. No annoying clangs and clunks that other hitches can’t prevent! Go for it!

M
Matt Porter
Customer service

I had a small mishap with my mototote however it was entirely user error. I called and spoke with Marvin and his customer service has been stellar. He answers the phone and addresses me by my first name and I told him the situation I had and assured him it was not a fault of the tote and entirely my fault. I was calling to purchase an item as a replacement and ultimately Marvin told me not to worry about it, that he would ship it to me free of charge. These guys are awesome and stand by their product. Much respect to Marvin. I highly recommend their product and have nothing but great things to say about their customer service. Thank you Marvin!

D
Dave Campbell
Hitch bolt

These guys are great and I love the bike carrier.

H
Hassan
Don’t dig Proprietary stuff

Wish I could just use a hitch pin and anti wobble device, but that would require me drilling a larger hole in the carrier. So I ordered a spare pin, which works great and is high quality, but proprietary to mototote.

B
Brion
S1000XR on a Honda Ridgeline

I've used the Max+ to transport my Honda CRF300L, Aprilia Tuono, and BMW S1000XR. I drove from MA to NC with the1000XR on the hitch of a 2020 Honda Ridgeline. There was a little movement, but I made the trip without any issues.

D
Daniel Saint Martin Ochoa

Hitch mount reduce movements and achieves a secure hold.

B
Bossman
Washer is not thick enough

I use the Max+ to carry my S1000RR track bike and it works great. But to stop the wobble you need to make sure this bolt is tight, but the washer is not thick enough. I think I will replace it with two thicker washers, because it bends into the hold as the hole on the site of your hitch is a bit bigger than the washer (for obvious reasons).

B
Brian
Works as advertised

Great! Got rid of the wobble that’s always made me a little nervous transporting my motorcycles over the years.

J
Jordan Mushinski
Very frustrated and let down!

First off, thank you for the opportunity to leave this review. The product I ordered is great. The problem I have is I ordered 2 and only received 1. I have used your customer support email system and after messages twice over a period of two weeks I have not heard anything back.. I love Moto-tote as I have 2, and my buddy has 1 and another friend has 1ect. But I am very dissatisfied with your customer service or lack there of.